If you have purchased mobile transfer tickets for a match at the Johan Cruijff Arena, it is essential to follow these steps to ensure a seamless ticket delivery:


1. Understanding Mobile Transfer Tickets

  • Mobile transfer tickets for Ajax FC matches will be delivered via the Ajax Official App.
  • Note: These tickets will not appear in your StubHub International account. You must access them through the Ajax Official app.


2. Registering on the Ajax Official App

  • Download the Ajax Official App on your smartphone.
  • Register using the same email address that you provided to StubHub International. This is crucial for ticket delivery.


3. Receiving Ticket Notifications

Once your tickets are ready, you will receive:

  • An email from StubHub International confirming that your order has been completed.
  • An email from the original ticket provider (Ajax Official App), which will include access to your tickets.


Important: Check your spam or junk folder to ensure you don't miss any notifications. The email from the Ajax Official App will only be sent if you have already registered with the app.


4. Important Points to Note

  • If the seller sends the tickets and you have not registered in the Ajax Official App, you may not receive the email with ticket access.
  • It is the buyer’s responsibility to follow these instructions and register in the app.
  • StubHub International is not liable if buyers fail to register and consequently cannot access their tickets.


By following these steps, you will be prepared to receive and access your Ajax FC tickets for a match at the Johan Cruijff Arena through the Ajax Official App.


StubHub International has no commercial relationship with the mentioned third-party app. Its inclusion in this communication is solely for informational purposes.



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