Know your current password but want to change it? Following the steps to change from a desktop.

  1. Go to Settings Contact 
  2. Select Change password
  3. Follow the steps

If you forgot your password, you can request a new one from your laptop or mobile app: 

  1. At the login screen, select Forgot your password?
  2. Enter the email address associated with your StubHub International account
  3. Check your email (including spam and junk folders if you don't see it) and follow the steps

Your password can't be your email address. It should be:

  • Between 8 and 20 characters
  • A combination of numbers, letters (upper or lower case), and/or special characters