If you’ve secured tickets for the Radical Optimism Tour, you’re in for an incredible experience. This guide provides a brief overview of what to expect as a ticket buyer.


TABLE OF CONTENTS


Keep reading for all the details! ;)

Finding tickets

Still looking for tickets? Check out the list of upcoming Dua Lipa concerts and reserve your spot.


When will I receive them?

To ensure security, tickets will be released with delay. This is a promoter regulation. During this period, tickets will not be sent, and mobile barcodes will not be available until the delay ends. 


Rest assured, with our 100% Guarantee, you'll receive them in time to enjoy the show.


How will I receive them?

Mobile tickets are digital tickets containing QR codes that must be presented on your smartphone for entry.


When Tickets Are Delivered

You will receive an email confirming that your tickets have been delivered. There are two ways to access your tickets:

  • Via Your StubHub International Account: Log in to your profile, navigate to "Orders," and click on "View Tickets."
  • Via Email: You may receive the ticket as an email attachment.


Can't find the email? Check your SPAM or junk folder as well to ensure you don't miss any correspondence. Still can't find it? Read this article for more details. 


On the Event Day

Ensure that your mobile ticket is accessible on your smartphone, as printed copies will not be accepted. Select your ticket and scan it at the gate for entry. Enjoy the concert!


Trouble accessing tickets in the third-party app?

If we’ve confirmed your tickets were transferred but you don’t see them in the app for the event's country, ensure you’ve downloaded the correct app for that country. The tickets will be accessible there.


If you’re unable to download the app (perhaps because you're abroad or can't find it in the event’s country), follow the instructions on the third-party website.


Can't attend the date you reserved?

If your plans change, you can purchase new tickets for a different date and list your original tickets for resale. This way, you can recover your costs while giving another fan a chance to enjoy the event.



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